§ 1 SCOPE OF APPLICATION, APPLICABLE LAW
(1) Within the business contact between Plant Inside sp. z o.o. and the customer, the following General Terms and Conditions exclusively apply.
(2) Other terms and conditions shall not apply, even if we do not separately object to their validity in individual cases, unless their validity is expressly agreed to in writing.
(3) The law of the Republic of Poland applies to these terms and conditions and the entire legal relationship between the contracting parties to the exclusion of international uniform law, in particular the UN Convention on Contracts for the International Sale of Goods.
§ 2 TIME OF CONTRACT CONCLUSION
(1) The mere presentation of Plant Inside sp. z o.o. products in the online shop does not constitute a binding offer.
(2) Only by clicking the button “Submit your order” you give a binding order of the item(s) contained in the shopping cart. By submitting the order a bounded contract of two weeks is linked. Your possible right of revocation according to § 3 remains unaffected.
(3) The order confirmation is sent by an automated e-mail from Plant Inside ([email protected]). With this confirmation the acknowledgement is not yet explained, unless, in the confirmation of order the acceptance is also expressly contained. A contract is not concluded until we expressly accept your offer or send you the ordered item(s).
§ 3 RIGHT OF REVOCATION
(1) If you are a consumer (i.e. a natural person who places the order for a purpose which can predominantly not be attributed to commercial or a self-employed professional activity), you are entitled to a right of revocation in accordance with the statutory provisions.
(2) With regard to this right of revocation we grant you the following (pre-formulated by the legislator):
Revocation Instructions
RIGHT OF WITHDRAWAL
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you, or a third party other than the carrier designated by you, took possession of the item(s). In order to exercise your right of withdrawal, you must inform us, Plant Inside sp. z o.o., ul. Czerskiego 8, 82-200, Malbork, Poland, e-mail: [email protected], of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail). In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of right of revocation before the expiry of the revocation period. You can use the attached sample revocation form, which is not mandatory.
CONSEQUENCES OF WITHDRAWAL
If you revoke this agreement, we will reimburse you immediately and no later than fourteen days from the date on which we receive notice of your revocation of this agreement for all payments we have received; excluding delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed upon, and in no event will you be charged for said refund. We may refuse to refund the payment until we have received the purchased item(s) or until you have provided evidence that you have returned the said purchased item(s), whichever is earlier. You shall return or deliver the item(s) to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this contract. This period will be deemed observed if you dispatch the item(s) before the expiry of the previously mentioned fourteen day period. You shall bear the direct costs of returning the item(s). You shall only be liable for any loss in value of the item(s) if such loss in value is due to the handling of the item(s) that is not necessary for testing their condition, properties and functionality.
§ 4 PRICES, PAYMENT, MATURITY DATE
(1) All prices quoted in our online shop within the EU are gross prices including statutory VAT. For orders outside the EU net prices are indicated. Deliveries to an address outside the EU may be subject to import duties and taxes, which are payable at the delivery address upon delivery.
(2) The shipping costs are stated in our prices in our online shop. The price, including sales tax and shipping costs, will also be displayed in the order form before you send the order.
(3) Payment can be made in advance (bank transfer), by credit card, Apple Pay, Google Pay, and third party providers. If payment is made by bank transfer, the full amount must be received by us no later than fourteen days after conclusion of the contract.
(4) The invoice will be delivered via e-mail after successful delivery of ordered product(s).
§ 5 DELIVERY
(1) The delivery takes place from the Plant Inside sp. z o.o. warehouse to the delivery address stated by you in the order.
(2) We generally assume that a delivery of the item(s) to addresses within the Republic of Poland and the Federal Republic of Germany takes about 1 – 3 business days (except prescription glasses, see §5 (4) ) in the conclusion of the contract, unless otherwise agreed or mentioned in our online shop.
(3) The estimated delivery time for immediately available goods in the case of shipments outside the Republic of Poland and the Federal Republic of Germany and within Europe can be found on the detail pages of the respective products. For shipments to non-European countries, the delivery time depends on the shipment method (airmail / land / sea) and the destination. Additional restrictions may result from information from our online shop.
(4) Please note that all information regarding shipping or delivery is non-binding and does not represent any contractual assurances.
(5) If we at Plant Inside sp. z o.o. are not able to deliver your ordered item(s) through no fault of our own, because our supplier does not fulfil his contractual obligations only at short notice, we are entitled to withdraw from the contract. In this case you will be informed immediately; any payments already made or other consideration will be refunded immediately.
(6) Your other rights remain unaffected.
§ 6 RETENTION OF TITLE
(1) The delivered item(s) remain the property of Plant Inside sp. z o.o. until full payment has been made.
§ 7 GUARANTEE
(1) Plant Inside sp. z o.o. grants a guarantee of 24 months from the conclusion of the contract for products sold by us. This is in addition to the legal warranty claims.
(2) Within the warranty period, we shall remedy all defects in the products free of charge, insofar as they are due to material and manufacturing defects. In such cases please contact [email protected] . We will try to contact you as soon as possible, and find a solution for your problem(s).
(3) The warranty does not apply if: there is damage caused by improper handling and accidents (e.g. impact, fall, excessive water, scratching on the glass, damage to the glasses), smudges and unevenness in the material after conclusion of the contract.
(4) The guarantee expires when any technical manipulation by you or any other person not expressly authorised by us. The warranty period shall not be extended by the claim of the warranty.
(5) If your Plant Inside sp. z o.o. products have any defects, please submit your invoice as a receipt with the complaint.
§ 8 LIABILITY FOR DEFECTS
(1) Unless otherwise agreed, our liability for damages shall be limited to gross negligence and wilful misconduct irrespective of the type of breach of duty and including unlawful acts.
(2) Plant Inside sp. z o.o. excludes its liability for slightly negligent breaches of duty, unless damages result in injury to life, body or health, or guarantees are affected or claims under the Product Liability Act are affected. Furthermore, the liability for the breach of obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer may regularly rely, remains unaffected. In the case of a purchase contract, it is, in particular, the seller’s obligation to hand over the purchased item and to procure ownership of the purchased item. The above limitation of liability shall also apply to the persons whose services the seller makes use of to fulfil its contractual obligations.
(3) All limitations and exclusions of liability shall not apply to claims arising from fraudulent conduct. Furthermore, they shall not apply liability for quality features guaranteed by us and for claims under the Product Liability Act, nor to claims for damages resulting from injury to life, body or health.
(4) Insofar as our liability is excluded or limited, this shall also apply to our employees, workers, (legal oder transactional) representatives or vicarious agents.
(5) If you assert a claim for subsequent performance, we shall fulfil this claim exclusively by way of a replacement delivery.
§ 10 OTHER PROVISIONS
(1) As far as permissible, the exclusive, also international, place of jurisdiction for legal actions against Plant Inside sp. z o.o. is “Sąd rejonowy w Malborku”. We reserve the right to file suit against the customer at any other location.
(2) The assignment of claims against us is only permissible with our prior written consent.
(3) Offsetting against our claims is only permissible if your counterclaims have been legally established, are undisputed or have been acknowledged by us. In addition, you shall also be entitled to set off against our claims if you make a notice of defects or assert counterclaims from the same purchase contract.
(4) You are only entitled to a right of retention if your counterclaim originates from the same purchase contract.
(5) Legally relevant declarations and notifications which are made by you to us after conclusion of the contract (e.g. setting of deadlines, notifications of defects, declaration of withdrawal or reduction) must be made in writing in order to be effective.
(6) Should individual provisions of the contract with the buyer, including these General Terms and Conditions, be or become invalid in whole or in part, or should a loophole become apparent, this shall not affect the validity of the remaining provisions. In place of the ineffective contractual provision or to fill the gap, a legally effective replacement provision shall replace the ineffective provision, which takes into account or comes as close as possible to the will of the parties recognisable from the contract and the General Terms and Conditions, the economic meaning and the purpose of the deleted provision.
(7) Amendments and supplements to these Terms and Conditions and/or the remaining contractual relationship must be made in writing; this also applies to the waiver of the written form.